Jackpot City Casino Review

Updated: | By: Frederick Worsham
Jackpot City Casino

Australians looking for the best online casinos have come across Jackpot City Casino. The gambling site began operations in 1998, making it one of the longest-running platforms. Over time, it has built trust in the online gaming market, drawing the attention of several bettors, including Aussies. Keep reading to learn if the platform is worth the hype. Our Jackpot City Casino review explores everything to expect after signing up, including its games, bonuses, payment methods, and mobile compatibility.

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Casino Information

Website: jackpotcitycasino.com
Casino Type: Online Casino
Software: Microgaming, Evolution
Manual Flushing: No
Withdrawal Methods: Visa, Skrill, Ecopayz, Neosurf, MuchBetter, Bitcoin, Ethereum, Litecoin, Tether
RTP: Audited by eCOGRA
Withdrawal Times: 1-3 business days
Currencies: CAD, NZD, PLN, RUB, SEK, USD, CHF, EUR, and 9 more
Withdrawal Limit: A$50
Languages: English, Spanish, Chinese, French, Italian, Finnish, Greek, Bahasa Indonesia, and more
Deposit Methods: Visa, Mastercard, Neteller, Skrill, Ecopayz, Neosurf, MuchBetter, Paysafecard, Bitcoin, Ethereum, Litecoin, Tether
Licences: Alderney, Malta
Affiliate Program: No
Established: 1998
Restricted Countries: Afghanistan, Australia, Austria, Belarus, Belgium, Botswana, Bulgaria, Cameroon, China, Colombia, Congo, Cuba, Czech Republic, Denmark, Estonia, France, Germany, Ghana, United Kingdom, United States, Venezuela, Zambia, and 60 more
Live Chat: Array
Contact: info@jackpotcitycasino.com

Licencing and Reputation

With over 20 years of experience, the Jackpot City gambling online site stands as a trustworthy platform for Aussies. Baytree Limited, a company that runs other successful online casinos, owns the gambling site. The operator also has licences from Alderney and Malta, which signifies its commitment to offering the best gambling services.

Languages and Availability

Unfortunately, Jackpot City doesn’t operate in Australia. Regardless, the site and its customer services are available in over 12 languages, including English, Spanish, Chinese, French, and Italian. Likewise, players can make payments in nine different currencies, depending on their location. These include CAD, NZD, PLN, RUB, SEK, USD, CHF, and EUR. Its support for multiple languages and currencies stems from its operations in over 100 countries. Some of these are Canada, New Zealand, India, and Albania. Despite its widespread operational base, it doesn’t work in some countries, including Australia. This means Aussies can access the platform only when playing from a country where it offers services.

Restricted Countries

Afghanistan, American Samoa, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Botswana, Bulgaria, Cameroon, China, Christmas Island, Cocos (Keeling) Islands, +82Colombia, Congo, Cuba, Czech Republic, Denmark, Estonia, Ethiopia, France, French Republic, Mayotte, Martinique, French Guiana, Guadeloupe, Reunion, Saint Barthelemy, Saint Pierre and Miquelon, New Caledonia, Germany, Ghana, Greece, Greenland, Guam, Heard Island and McDonald Islands, Holy See (Vatican City State), Hong Kong, Hungary, India, Iran, Israel, Italy, Kenya, Lithuania, Macao, Micronesia, Mozambique, Myanmar, Netherlands, Nicaragua, Nigeria, Norfolk Island, Korea, Northern Mariana Islands, Paraguay, Philippines, Poland, Portugal, Portuguese Republic, Puerto Rico, Macedonia, Romania, Russian Federation, Rwanda, Saint Martin, Serbia, Seychelles, Singapore, Slovenia, Somalia, Somali Republic, South Africa, Spain, Saint Helena, Switzerland, Swiss Confederation, Sweden, Syrian Arab Republic, Taiwan, Tanzania, Turkey, Uganda, Ukraine, United Kingdom, United States Minor Outlying Islands, United States of America, Holy See (Vatican City State), Venezuela, British Virgin Islands, United States Virgin Islands, Wallis and Futuna, Yemen, Zambia, Austria, Mexico, ON, Vietnam, Malta, Slovakia (Slovak Republic)
Jackpot City Casino Casino is open to these countries

Casino Design

Once you launch the casino Jackpot City online site, you’ll find a large, attractive display of a futuristic city. On this banner, the operator boldly advertises its rewarding welcome bonus. At the top of this display are a few tabs – Casino Games, Payment Methods, Mobile Casino, Casino App, and Promotions. You’ll also find Jackpot City online login and sign-up options.

Scroll down the homepage to find a few details about the casino’s offerings. The site’s footer houses more tabs, including the terms and conditions, promotion terms, and responsible gambling options. You’ll also find ownership and licencing information in this section.

The site’s interface and layout are different when you log in. Once on your account, you can choose between a light and dark theme from the drop-down menu beside your username. The logged-in layout is straightforward, with all tabs displayed at the top. This makes it easy to locate all the features of the Jackpot City online gambling site. Though navigation is a walk in the park, we recommend using the platform with an excellent internet connection. We noticed that slight fluctuations in connection speed slowed the website. Thankfully, such slight internet speed changes don’t affect players’ gameplay.

Mobile Compatibility

We didn’t find a Jackpot City casino app, but we discovered that the website works flawlessly on mobile devices. It was built with HTML5 technology, which allows it to fit smaller screens and work with various mobile operating systems. However, if you want an app-like experience, add the website icon to your homepage. The Jackpot City Casino mobile version features the same game collection you’ll find when playing on computers. These include Jackpot City pokies and live dealer options. Claiming bonuses, making payments, and enjoying other casino features are also possible on the mobile platform.

Creating an Account

Without logging into the Jackpot City online casino site, you only get a peek at what it offers. For full access to its services, you must create an account. Thankfully, this process is quite straightforward and only requires you to enter basic information. Once done, you visit your account using your Jackpot City casino login details. Here’s a comprehensive breakdown of logging in and signing into the platform:

How to Register

  • Launch the Site. Start by visiting the official website of Jackpot City Casino online. Click “sign up” at the top right corner of the screen.
  • Enter Your Complete Information. On the following page, enter the appropriate details in the empty fields. These include your preferred username, an email, full name, address, and phone number.
  • Submit the Registration Form. Agree to the terms and conditions and tap “register” at the bottom of the page. You won’t find a Jackpot City Casino no deposit bonus, but there’s a welcome offer to claim after making a qualifying deposit.

How to Login

Once done with the Jackpot City casino sign in, you can log in by following these steps:
  • Launch the Site. Visit the casino and tap on the Jackpot City online login option at the top of the page.
  • Provide Your Login Details. Enter your username and password and click “login” at the page’s bottom.
  • Open Your Account. You’re now active on the site, so you can deposit and play Jackpot City games online.

Casino Games

Jackpot City has over 500 high-quality games in its portfolio. While this is not the most comprehensive selection, we were satisfied with its variety. We found online pokies, RNG-based table games, and live options among the Jackpot City games. For easy search purposes, the operator sorted its titles into sub-categories. So, players select a section based on their gaming preferences. There’s also a search bar, which you can use to locate specific titles quickly. You can play these games for free to learn about their mechanics before wagering real money. That said, here are the Jackpot City online games one can play.
Depending on game played
Minimum Depositicon
Minimum Deposit
* Depending on
Minimum withdrawicon
Minimum withdraw
Fair enough
Payout timeicon
Payout time
1-2 business days
Might vary for some payment methods
Payment scoreicon
Payment score

Online Pokies

From our Jackpot City online reviews, most games at the casino are online pokies. We found a decent collection with different types of slots, including new and well-known releases. Some of the Jackpot City pokies online you can play include Fruit Salad, Cat Purry, Eggs Bonanza, Count It Up, and Wiggly Worms.


These games are basically Jackpot City online slots but have better payout potential. In other words, they play out like regular slots, where you spin the reels to win. However, if you’re lucky, you can land a massive win. Some jackpot titles you’ll find at the online casino are Wheel of Wishes, Mega Moolah, Big Mighty Bear, and Masters of Olympus.


The Poker section focuses on video poker, not standard poker. These games combine a few elements of online pokies and actual poker, making them ideal for players who want titles with simpler gameplay. 21 variants are available at the Jackpot City game online site, including Jacks or Better, All Aces Poker, Tens or Better, and Deuces Wild.


Roulette remains a popular classic at online casinos. So, we weren’t surprised to find a decent selection among the Jackpot City casino games. Auto Roulette, Sapphire Roulette, and European Roulette are some of its popular roulette titles. Each one revolves around betting on where the ball will land after a spin, but some include a few features to enhance the gameplay experience.


There are fewer Baccarat titles than we would have liked, but we found a few engaging options. Among these are Classic Baccarat and No Commission Baccarat. There are also live versions where you play with actual dealers. Regardless of the version you play, you’ll find that the rules are simple, as you only have to bet on the outcome of a game round.


Under the “Tables” section, you’ll find that most Jackpot City casino real money titles are blackjack options. Some classic variants follow the standard blackjack rules, which involve trying to beat the dealer without exceeding 21. You’ll also find other variants like European Blackjack and Single Deck Blackjack that include more betting options.

Live Dealer Games

What the Jackpot City online Australian platform lacks in random number generator-based ((RNG)) table games, it makes up for with live dealer titles. You’ll find titles with low and high betting limits, extra bonus features, and excellent live croupiers. Blackjack Azure, Private Blackjack, Nexus Roulette, Speed Baccarat, and Roulette Indian.

Software Providers

The Jackpot City online pokies and other table games are sourced from just two developers – Microgaming and Evolution. While this limits the collection available, there are diverse options to suit different player’s gaming tastes. Furthermore, these providers create quality software with games that boast clear visuals and exciting gameplay. Both companies are trustworthy, with licences in different jurisdictions. Microgaming’s titles also undergo regular audits from eCOGRA and other testing laboratories. This proves that all Jackpot City slots use reliable RNGs to create fair outcomes.
Microgaming logo

Bonuses and Promotions

During our Casino Jackpot City review, we learned that the bonuses and promotions are quite limited. There’s a welcome offer for new players, but existing players can only take advantage of loyalty bonuses and occasional deals. The following sections detail the promotions you can take advantage of as an Australian player on the site.

Welcome Bonus for New Players

Registering at the Jackpot City online casino qualifies you for a mouth-watering promotion. It’s a 400% matched deposit bonus worth up to A$1,600 and split evenly across your first four deposits. In other words, you receive 100% up to A$100 in each package. You don’t need to enter any special Jackpot City bonus code to get the welcome deal. However, you must fund your account with at least A$10 to activate it. Before cashing out the winnings you made with the Jackpot City welcome bonus, you must meet a 50x wagering requirement within 7 days.

Free Spins and Other Promotions

Aussies can sometimes claim casino Jackpot City free spins on the platform. These offers are available occasionally, and the same applies to other promotions. Remember that these Jackpot City Casino bonus deals have attached terms and conditions. So, always read the fine print before accepting them to learn what requirements you must fulfil to get your winnings.


For diversity and more fun, the online casino hosts tournaments regularly. In these contests, players compete by placing real-money wagers on games for a chance to be at the top of the leaderboard. If you’re among the top-ranking players, you get a prize. Note that tourneys run for a specific time frame. The rewards you get and the participation criteria also vary, though many of them are open to all of its customers. Before enrolling in any contest, read and understand its terms.

Payment Options

At Jackpot City Australia, you can make fast and easy deposits with well-known payment methods. The options available for payments range from bank cards to e-wallets and cryptocurrencies. This gives players more than enough options for funding their accounts. Its withdrawal methods are also comprehensive. However, unlike deposits processed instantly, withdrawals can take up to two days. After the casino approves your request, the time you get your funds depends on your chosen payment method. Keep in mind that all new players must undergo Know Your Customer verification (KYC) before cashing out for the first time. This complies with its licencing specifications to prevent fraud and identity theft. For this, you must submit copies of documents that prove your identity and show your address. The table below details the deposit and withdrawal methods at the online casino Jackpot City:
Deposit Method Deposit Processing Times Min Deposit Withdrawal Processing Times Min Withdrawal
Visa Instant A$5 1-3 business days A$50
Mastercard Instant A$5
Neteller Instant
Skrill Instant A$5 1-2 business days A$50
Ecopayz Instant A$5 1-2 business days A$50
Neosurf Instant A$5 1-2 business days A$50
MuchBetter Instant 1-2 business days A$50
Paysafecard Instant
Bitcoin Instant A$5 1-2 business days A$50
Ethereum Instant A$5 1-2 business days A$50
Litecoin Instant A$5 1-2 business days A$50
Tether Instant A$5 1-2 business days A$50

Customer Support

Customer service is of the utmost importance, and Jackpot City takes this seriously. To that effect, it has provided a comprehensive FAQ page with an exhaustive list of answers to several questions. Players who prefer human interaction can reach out to the support team via live chat or email. The casino Jackpot City live chat option is the most recommended communication means, as you get responses within a few minutes. On the other hand, the support team replies to email messages within a few hours. The only problem we found with the communication service was finding the live chat option. Players have to open an FAQ page and select “No” to find the chat link if the article was helpful. Here’s an overview of the casino Jackpot City contact options:

Loyalty Programme and Other Features

As a member of the casino Jackpot City, you automatically become enrolled in a loyalty programme. This is a tiered scheme where you gather points by placing real-money bets on your favourite games. The more points you have, the higher you climb up the promotional ladder and the more rewards you receive. Jackpot City online real money site has eight levels in this programme, and they’re as follows:
  • Bronze
  • Silver
  • Gold
  • Platinum
  • Diamond
  • Prive
Upon registration, you receive 2,500 points, which grant you entry to the Bronze level. You enjoy rewards like bonus credits and exclusive deals as you scale to higher levels.

Casino Verdict

Jackpot City’s reputation precedes it in the online gambling industry, and from our evaluation, it meets several criteria. When asked, “Is Jackpot City Casino legit,” we can confidently say it is thanks to its certifications from prominent regulators. In terms of games, the Jackpot City online casino Australia doesn’t have too many, but the variety is impressive. We didn’t find any Jackpot City casino free spins or no deposit bonus. However, the welcome deal is great. There’s also no Jackpot City app, but the mobile version functions excellently on smartphones and tablets. It has multiple payment methods, responsive customer support, and a rewarding loyalty programme. From our casino Jackpot City AU, we rate this platform 4.2 stars.
Total rating
User Reviews
Design, Usability, and Navigation
Mobile Version
Creating Account
Games and Providers
Bonuses and Promotions
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